Privacy Policy

Effective date: September 15, 2026

SHIRAN HOME ("we", "us", or "our") operates the SHIRAN HOME website (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Order information: When you place an order, we collect your name, email address, shipping address, billing address, and order details. Payment card data is processed and stored by our payment providers (Stripe / PayPal); we do not store full card numbers ourselves.
• Account information: If you create an account, we store your email and password (hashed) and your order history.
• Usage information: We may use analytics tools (such as Google Analytics) to understand how visitors use the Site, including pages visited, time on site, and device type.
• Cookies: We use cookies and similar technologies to keep your cart, remember preferences, and support analytics and marketing.

How we use your information

• To process and fulfill your orders (including shipping and delivery updates).
• To communicate with you about your order, returns, and customer support.
• To send marketing emails, if you have opted in. You can unsubscribe at any time.
• To improve our Site, products, and services.
• To prevent fraud and comply with legal obligations.

How we share your information

• We share necessary order data with service providers who help us operate, including payment processors (Stripe, PayPal), shipping carriers, email services, and analytics providers. These providers only receive the information needed to perform their functions.
• We do not sell your personal information.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise any of these rights, contact us at our customer support team (contact details will be published before launch). If you are in the EU/UK, you may also have the right to lodge a complaint with your local data protection authority.

Data retention

We retain order and customer data as long as needed for business and legal purposes, including tax and accounting requirements.

Children's privacy

Our Site is not directed to children under 16, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised effective date.

Contact us

For privacy questions, contact us at our customer support team (contact details will be published before launch).